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The Greatest Name In Dutch Bulbs

How To Order Online

Ordering online is a very simple and secure process.

There are two basic ways to place an order. The first is where you already have a catalogue and know the codes of the products you require, and the second is where you want to browse the site to find the products.

You have a catalogue and know the items you require:

In the search box located on the right of the screen, enter the catalogue number or product name that you wish to order.

The relevant item will be displayed on screen and you can click on this item to display the product details and prices.

Select the quantity you require and click the BUY button, to add the item to your shopping basket. The page will be refreshed and your item will appear in your shopping basket.

If you wish to order further items then simply repeat the process until you have entered all you require.

You can easily amend the quantity of an item or delete an item from your basket by altering the quantity of that item to in your shopping basket and click on the ‘Update Shopping Basket’ button.

Once the trolley page shows all the items you wish to purchase then select the 'Proceed to Checkout' button

You want to browse the site and place an order

Use the 'Products' menu of the left of the page to select the group of products you wish to view.

Having selected a product group, the relevant item will be displayed on screen and you can click on this item to display the product details and prices.

Select the quantity you require and click the ‘BUY’ button, to add the item to your shopping basket. The page will be refreshed and your item will appear in your shopping basket.

If you wish to order further items then simply repeat the process until you have entered all you require.

You can easily amend the quantity of an item or delete an item from your basket by altering the quantity of that item to in your shopping basket and click on the “Update Shopping Basket” button.

Once the trolley page shows all the items you wish to purchase then select the 'Proceed to Checkout' button

Processing the Order Online

Once the trolley page shows all the items you wish to purchase and you have selected the 'Proceed to Checkout' button, you will have two options to choose from.

A new Customer - If you are a new customer a form will appear so you can register your name, address and contact details to continue to checkout. You can also register a password now, which can be used for future orders to save you time when ordering (This will securely save your contact details but will not save any card details for your complete security online).

An Existing Customer - If you are an existing customer you can log in now using your email and security password.

You will now be presented with a summary of your order including Billing/Delivery details, items ordered and the total order value.

Registered Account Holders - If you are a registered account holder, you can now enter your Account Number and click the ‘Place My Order’ button. This will allow you to attach the order to your account and we will invoice you in the usual way.

Your Payment Details can now be entered online, using our secure payment screen. Once all details have been entered you can click on the ‘Place my Order’ button and your payment will be processed. You will then receive a confirmation of your order details online, and we will also forward an email to confirm you’re order to the email address entered when placing the order.

All orders are processed and charged in one payment at the time of placing the order online. We accept payment by the following credit and debit cards – Visa, Visa Debit, MasterCard and Visa Electron. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure.

Points to Note

Cards Accepted Online - We accept payment by the following credit and debit cards – Visa, Visa Debit, MasterCard and Visa Electron.

Minimum Order Value – We do not stipulate a minimum size order, however we would appreciate our customers keeping within the spirit of wholesale. This online price list reflects larger quantities and bulk handling, so smaller orders are costly to process. For this reason orders under £50 (excluding VAT or carriage) are subject to an additional £4 small order supplement. Additions or additional orders cannot be added to offset the Miminium Order Value after the original has been accepted. By placing orders buyers are considered to agree with these terms.

Carriage Charge - A carriage charge of £5.95 is added to all orders values at £200 (excluding VAT) or less. For orders of £200 or over, goods are offered carriage paid. Please note these carriage terms apply per order. Additions or additional orders cannot be added to qualify for free carriage after the original has been accepted. By placing orders buyers are considered to agree with these terms. The delivery charge is a charge in relation the packaging and carriage of goods. VAT is charged on this delivery charge as it is considered a taxable supply/service.

Delivery Message – Customers are free to add delivery messages to online orders. When placing your order you will have the option to add additional delivery details to the order. You can click on the ‘Additional Details’ button located below the delivery address on the order summary screen and enter the relevant message. This will be displayed on the parcel the courier will deliver to you.

Colour Cards – Colour cards where available will be displayed on the relevant product page and can be purchased for 30p each.

Minimum Item Quantities – Certain items will have a minimum quantity to order. This amount will be the minimum you can add to your shopping basket and if you try to add less than this quantity a message will appear to advise you of this.

How To Order Offline

You can also order by telephone on 0161 848 1124 or by fax on 0161 877 0602. Orders by post can be sent to

J Parker Dutch Bulbs (Wholesale) Ltd
Wholesale Internet Offers
14 Hadfield Street
Old Trafford
Manchester
M16 9FG